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CatGenie A.I. Self-Cleaning, Fully-Flushing, Self-Scooping, Automatic Cat Box

3.9 3.9 out of 5 stars 706 ratings

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Brand CatGenie
Size Small
Material Plastic
Product Dimensions 24.5"L x 19.25"W x 21"H
Item Weight 35 Pounds
Style Automatic
Target Species Cat

About this item

  • 1 CatGenie A.I. WiFi Connected Unit, 1 Box Washable Granules, 1 SaniSolution Cartridge
  • Eliminates cat litter from your life. Uses litter-like, Washable Granules that never need changing.
  • Washes itself clean with Veterinarian-approved SaniSolution and water after every cat visit.
  • Your cat will always find a box that is not only clump free, it’s waste, dust and odor free.
  • Includes 2-Year Warranty.
  • Product Dimensions: CatGenie A.I. is 19.25" wide in front. 17.5" wide top, 21" high, 24.5" deep allowing for hoses. Water Supply Hose 8' long, Drain Hose 10' long. Must be installed where access to cold water line and waste line is accessible.

Customer ratings by feature

Scent
3.2 3.2
For deep cleaning
3.1 3.1
Value for money
2.9 2.9

Product details

  • Product Dimensions ‏ : ‎ 19.25 x 17.5 x 21 inches; 35 Pounds
  • Date First Available ‏ : ‎ December 19, 2019
  • Manufacturer ‏ : ‎ PetNovations
  • ASIN ‏ : ‎ B082XGNZC7
  • Customer Reviews:
    3.9 3.9 out of 5 stars 706 ratings

Product Description

Yes, it's a cat box. And It's litter free.

The CatGenie uses litter-like, permanent granules. Unlike strip-mined, disposable cat litters, CatGenie Washable Granules never need changing and are 100 Percent dust-free. Washable Granules are septic safe. No more litter polluting landfills.

WHAT'S NEW

CatGenie App

Control Panel

Wellness Tracking

New Dryer System

CatGenie App

Precisely monitors the SaniSolution cartridge cleaning cycles, shows you the cleaning status of the CatGenie, recommends maintenance, tracks how often your cat uses the CatGenie per day, and provides cat wellness information.

Control Panel

Redesigned control panel and voice interface allows for customization of the CatGenie A.I.’s cleaning cycles, Wifi connection, SaniSolution cartridge monitoring, child locks, and more.

Wellness Tracking

The CatGenie A.I. keeps track of how often your cat(s) uses the CatGenie and sends you notifications if there are any changes in their bathroom habits,

New Dryer System

The new dryer system creates a closed loop that reuses already heated air. This means the CatGenie A.I. can use up to 50% less energy to dry than previous models, and eliminates odors when used with the GenieDome.

CatGenie A.I.

CatGenie Self-Washing, Self Flushing Cat Box

It acts like a cat box, cleans like an appliance, and flushes like a toilet.

With the CatGenie, your cats have a bathroom that's more hygienic than your own. CatGenie not only flushes away waste it also washes itself clean. All you do is touch a button to program the cleaning to your schedule. You'll never touch, smell, breathe, buy or carry cat litter ever again.

Ideal for 1-2 & no more than 3 cats average size and 6 months or older.
Requires easy DIY hookup to cold water and electrical outlet.

Includes:

  • 1 CatGenie A.I. Unit
  • 1 Box of Washable Granules
  • 1 SaniSolution Cartridge
  • Easy Manuals and T-Adapters for Setup
  • A.I. Deluxe 3 Year Warrantee
  • A.I. 2 Year Warrantee

HOW IT WORKS

Scoops

Washes/Flushes

Dries

Scoops

When the cleaning starts, your CatGenie removes and liquefies the solids for safe and easy disposal down the drain or toilet. Flushes all out of your home for good. No nasty clumps or dirty litter to mess with. No heavy bags or containers of contaminated litter to smell or carry.

Washes/Flushes

Using water and cat-safe, veterinarian-approved SaniSolution, your CatGenie washes, scrubs, scours and purifies the Washable Granules and cat area clean as new.

Dries

Dryer heats and dries granules, leaving them dry and ready for the next use.

SIMPLE SET UP

One time, easy DIY setup

Bathroom

Laundry Room

Programming

One time, easy DIY setup

Connect the fill hose to a cold water line using the supplied T-Adaptors and plug into a 120-volt ac electric outlet sharing the cold water line for the toilet or washing machine. (Fill hose 8 feet)

Bathroom

In a bathroom setup, the drain hook secures under the toilet seat to allow waste to drain into the toilet.(Drain Hose 10 feet)

Laundry Room

In a laundry room set up the GenieHose is inserted into the washing machine drain pipe. (Drain Hose 10 feet)

Programming

3 options to start cleaning using the control panel and/or the App.

  1. Preset it to run automatically up to 8 times daily.
  2. Press the start button whenever you wish.
  3. Set on cat activation all day or part of the day.

CatGenie A.I. Deluxe CatGenie A.I. Litter box Other Brands' Automatic Litter Boxes
CatGenie A.I. Deluxe CatGenie A.I. Traditional Litter Boxes Other Brands' Automatic Litter Boxes
Customer Reviews
3.7 out of 5 stars
13
3.9 out of 5 stars
706
Uses clean, washable granules
Self-washing
3 Year Warrantee
3 Languages
Automatic cleaning
A.I. powered, machine-learning technology
App to track Usage

Looking for specific info?

Important information

Safety Information

For North America only (USA & Canada)

Legal Disclaimer

This product only for sale and warranted in the USA and Canada.

Customer reviews

3.9 out of 5 stars
3.9 out of 5
706 global ratings

Customers say

Customers have expressed negative opinions about the noise produced by the litter box. They mention that it makes a cat terrifying THUMP THUMPTUMP sound when cleaning. Customers also dislike scooping, and water leakage. Opinions are mixed on quality, smell, value, and ease of installation.

AI-generated from the text of customer reviews

113 customers mention49 positive64 negative

Customers are mixed about the quality of the litter box. Some mention that it's fantastic and works great for the first year, while others say that it frequently stops running during a cleaning cycle and has issues.

"...the litter box itself is a gem. Works as advertised and my cats took to it easily...." Read more

"...The main issue is that it takes 38 minutes for a cleaning cycle. I have it set to start 20 minutes after a visit...." Read more

"...Also, yes, the app is pretty neat. It tells you when your cat uses it and when it goes through a cleaning cycle...." Read more

"...Don't worry it'll be fast.The machine does have a weird function on the backet arm that knocks off the granules before dumping the poop..." Read more

40 customers mention15 positive25 negative

Customers have mixed opinions about the smell of the litter box. Some mention that it smells nice after a cycle, while others say that it blows an awful smell all through the house.

"...However, it did really stink during the drying cycle. Cat Genie says their new A.I. unit has a fan which greatly reduces the odor during a Poo-B-Que...." Read more

"...Smell: Yes, the smell of the scented solution is distinct. It’s not horrible. Kind of smells like port-a-potty juice, ha!..." Read more

"...It’s too strong of a scent (even the unscented) for me and my cats. It’s pretty simple and a YouTube tutorial away...." Read more

"...I've never smelled anything so horrendous. It made my ENTIRE house smell, and not just a little bit. A LOT...." Read more

31 customers mention13 positive18 negative

Customers are mixed about the value of the litter box. Some mention that it's worth every cent, while others say that it is not worth the money and the effort. The cleaning solution is a little expensive, but 1 cartridge lasts 3-4 months. Customers also say that the company seems greedy.

"...Value for the $: Still not thrilled about the price. Only 3 stars for value...." Read more

"...I purchased the hood, door, and mat. All of those are very worthwhile accessories...." Read more

"...Anyway, it's pricy but it's worth it. It takes care of everything once it's set up, and it's pretty much worry free...." Read more

"...Overall I am really impressed with this and feel it was money well spent. I really do enjoy having this...." Read more

21 customers mention14 positive7 negative

Customers are mixed about the ease of installation of the litter box. Some mention it's easy to set up and use, with an easy-to-understand app. However, others say it was a nightmare to set it up, too complicated, and takes up to 30 minutes to complete a cleaning cycle.

"...Works as advertised and my cats took to it easily. I put it in the same spot as one of their old ones...." Read more

"Day 1 Review: This was a nightmare to set up...." Read more

"...The machine itself installed easy; it'll comes with EVERYTHING. It was nice and a quick set up even though it comes with 3 manuals on setup...." Read more

"...Not sure yet.Easy to set up. I did it by myself fairly quickly.Smell: Yes, the smell of the scented solution is distinct...." Read more

25 customers mention3 positive22 negative

Customers are dissatisfied with the noise produced by the litter box. They mention that the operation of the machine is louder than expected, and the scooper makes a very loud clicking noise.

"...It ran noisier than the first one and to my ears sounded like one that had been used quite a bit...." Read more

"...I love the fact I do not have to scoop litter anymore. It is a bit noisy but not any more noisy than a washing machine...." Read more

"...I will say that the operation of the machine is louder than expected...." Read more

"...caught on the side so it shakes off leftover granules, but it’s quite a loud noise...." Read more

18 customers mention4 positive14 negative

Customers are dissatisfied with the scooping of the litter box. They mention that it mashes the poop, flings it right back into the base, and misses picking up the feces. Some say that the app would not download and the smearing of the poo does not go away.

"...a washing machine filling with water and the scooping mechanism intentionally gets caught on the side so it shakes off leftover granules, but it’s..." Read more

"...The scoop WILL fling poo. Period. It’s designed to “agitate” the granules off the fecal matter in order to salvage them, wash, and reuse...." Read more

"...Even with “social” cats, this contraption is too loud. The scoop uses mechanical agitation..." Read more

"...This mat has a honeycomb surface and it helps clean the litter off the cats feet. I t work great to...." Read more

13 customers mention0 positive13 negative

Customers are dissatisfied with the water leakage of the litter box. They mention that it leaks, doesn't work correctly, and makes a complete mess. Some say that the litter has a very slow leak and piles everything up for water.

"...When it goes into a back blade motion it piles everything up for water...." Read more

"...1. When I connected the water supply to the CatGenie there was a VERY slow leak...." Read more

"...I did experience a single leak from the water line. I just took it apart and cleaned it to fix the issue...." Read more

"...this before you go to install it 🤷🏻‍♀️. There also was a bit of leaking between the hose that connects to the CatGenie and the included T-connector...." Read more

Works great but be sure and check for water leaks after the installation.
4 Stars
Works great but be sure and check for water leaks after the installation.
OK, so here are the pros:1. It actually works as described. We have two kittens and it only took them a day to migrate from a traditional box to the CatGenie. The kitties eat and poop a lot and I love the fact that the box cleans itself 30 minutes after they crap in the box. I can set the box to run as little as 5 minutes after the box has been used but the kitties seem to be pretty much on the same poop schedule and when one goes the other one usually decides to use it within 15 minutes. It takes about 42 minutes for the complete cycle to run. Here is a video I shot showing a complete cycle https://youtu.be/YPiEzga1HB8 (oh the things we find to do during the pandemic). You can also set the box to run on manual mode or on a timed schedule.2. You can easily hook it up to the drain for your washing machine or have it send the waste directly into the toilet. Right now we have it in a bathroom and it was dumping into the toilet which worked fine. You just have to remember to manually flush the toilet. Last night I was bored so I decided to plumb it directly to the drain under the bathroom sink (photo 1). This was not that hard to do but did require me to purchase about $10 worth of plumbing stuff. I have included a photo. Eventually, the unit will be moved into the laundry room and the waste will be sent down the drain pipe that the washing machine uses. Since I am paranoid about water leaks I have a cheap water alarm that will beep if there is ever a water leak. You can get these on AMAZON for about $5.3. You can configure the app so that you are notified on your smartphone and smartwatch every time a cat uses the box. In the days of Covid, it takes very little to amuse oneself.Here are the cons:1. When I connected the water supply to the CatGenie there was a VERY slow leak. Fortunately, I had a cheap $5 water detector / alarm which went off so no water damage was done. I tried all kind of various levels of tightness and could never get it to stop leaking. I eventually went and replaced the gasket with a garden hose gasket. The gasket was slightly too large but I got it to work. When I first contacted CatGenie support they suggested I go to a hardware store and find a gasket that was close and to try that. Like seriously? I just spent $400 on your litter box and you are not willing to mail me the correct gasket? After some more rounds with them they eventually agreed to send me a replacement gasket. I have received it but I have not tried it yet. After looking at other reviews I see I am not the only person to have this issue so make sure you have a towel or something after you connect the water supply to make sure you have no leaks. This problem along with the run around I got from their customer service is why this is not a 5 star review.2. I currently have the CatGenie in the spare bathroom. Eventually, we will move it to the laundry room. Anyway, the hardware that CatGenie supplies for the toilet style hook-up is designed to connect to the water supply at the base of the floor. This is fine unless you have a house which has a non removable toilet hose (see photo 2). If you have one of these you need to rip out your existing water shut-off valve and go to the hardware store and buy a replacement. Our house is 9 years old and I suspect a lot of newer houses are using this kind of a valve. A better design would be to have the CatGenie connect to the other end of the toilet supply hose (photo 3). The end that connects right at the base of the toilet water holding tank. This would eliminate the need for replacing existing shut-off valves. Replacing the existing valve was not all that difficult (after watching some YouTube videos) but it added about $30 to the cost plus the hassle of going to the hardware store.3. The instructions provided with the CatGenie state that you can adjust the sensitivity for detecting a cat using the CatGenie App. This is incorrect. I confirmed with CatGenie support that you cannot do this via the app.4. The unit requires one to use cartridges which have the cleaning solution in them. If the cartridge runs out the CatGenie will not operate so be sure to always have an extra one on hand. You can only buy these from CatGenie. If CatGenie goes out of business your $400 litter box will turn into a $5 litter box. If you buy the cartridges in bulk (6 at a time) the cost per clean is about $.09 if the unit is in cat activation mode. It will be $.18 in the other modes (because other modes use double the amount of soap). A lot of people complain about the cost of the cartridge, but honestly, paying less than a dime to have the litter box cleaned seems like a pretty good deal to me. CatGenie has gone to great lengths to not allow the cartridges to be re-used. I suspect that CatGenie does not make that much money on the unit itself. The money is in the cartridges (similar to the computer printer market (printer is cheap, ink is expensive)). One nice thing about the app is that it tells you exactly how many washes are left in the cartridge so there is no excuse to not have one on hand when the current cartridge is empty.5. In addition to the cartridges you will need to purchase the washable litter from CatGenie. Some of the granules get flushed every time the unit cleans so you will have to periodically add their special litter to the unit. Not a huge deal, just something you should be aware of. Your kitty will also track some litter out of the box. We have a plastic mat that catches the litter and I just dump it back into the unit.6. The unit takes 42 minutes to do a clean. While it is cleaning the box cannot be used. If you have multiple cats who are not willing to wait, well, that could be a problem. Fortunately, our two kitties usually like to go within 15 minutes of each other and we have the CatGenie set to not run until 30 minutes after the last cat has used it. It would be nice to have the CatGenie be able to do a quick and dirty cycle (i.e., gather the poo and send it down the drain but not do the full litter wash) and then only do the full 42 minute cycle once a day or on a schedule that you can pick. It would be nice if you could tell the litter box to do a quick clean (e.g., scoop out the turds, grind them up, and flush them but do not do a full blown clean on the granules).7. If during the scoop cycle the CatGenie does not get ALL the poop then you will have a Poo-B-Que on your hands. This has only happened once so far and it was a very small turd. However, it did really stink during the drying cycle. Cat Genie says their new A.I. unit has a fan which greatly reduces the odor during a Poo-B-Que. Well, I can’t speak for the other style of unit but I can tell you that it still really stinks on the rare occasion that this happens.8. Our kitties really enjoy having a nice clean litter box. They have started to play in it (photo 4) and also enjoy the nice warm litter to take a nap in right after it has cleaned itself. The CatGenie detects this as a visit and once the kitties quit playing in it or wakeup after their nap the unit thinks it has been used and does a pointless clean. Fortunately, at least for now, they are are not doing it a lot. If they do we will need to go to scheduled cleanings.9. The CatGenie comes with a 90 day money back guarantee. However they do not offer free return shipping even if you purchase it in their AMAZON store.We have been using the CatGenie for over a month now. I will try to remember to post an update after a few more weeks.UPDATE ON 1/27/21Have been using it for almost 3 months.There is an option to lock the panel on top of the Genie so if your cat happens to walk on it they can't accidentally start it. Ok, that is great. However, last Sunday (1/24/21) the Cat Genie servers went down and if that happens you cannot control it on your smart phone. In addition, the secret code they have on their web site and in their printed manual to unlock the console DOES NOT WORK!!!! Therefore, if you have the Cat Genie in manual mode you are totally screwed. The Cat Genie is basically a brick. The same thing if for some reason you lose Internet.I called them on Monday and they said do the following to unlock the console. Ummm, it would REALLY have been useful if you put this information on your website or out an addendum that ships with the box with this information.Here is how you unlock the box if you have the console lockedHere are the instructions they sent."First Press both buttons until you hear panel lock.as soon as the unit says "panel lock" you want to lift up your finger from the left button and tap the button on the left, but keep your finger pressed on the button on the right. "I am seriously thinking about reducing the ratings to 3 stars because of this.
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